30-Day Returns Policy
At PulseEasePro, we want you to be satisfied with your purchase. If you would like to return an item, you can request a return within 30 days of receiving your order.
How to Request a Return
- Contact us at energys262@gmail.com within 30 days of receiving your order.
- Include your order number and the reason for your return.
- We will provide you with return instructions and the correct return address.
Please do not return products without contacting us first.
Return Conditions
Returned products should be in good condition and, where reasonably possible, include the original packaging and accessories.
Products that are damaged through misuse, excessive handling, or normal wear may not qualify for a full refund.
Certain products may be excluded from returns where permitted by applicable law, for example sealed products that are not suitable for return for health or hygiene reasons after the seal has been broken.
Return Shipping
Unless the product is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible so we can resolve the issue.
Refunds
Once we receive and inspect your return, we will notify you about the status of your refund.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
European Union Customers
If you are located in the European Union, your statutory consumer rights, including applicable withdrawal rights, remain unaffected by this 30-day returns policy.
Questions?
Contact us at energys262@gmail.com and we’ll be happy to help.